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Advanced Media player does not work

Posted: Fri Apr 10, 2020 10:28 am
by kstrid
I get this message after installing the customized version of Firefox

Pls advice

https://1drv.ms/u/s!Armr8s-GGr5jgYYSwmg ... Q?e=Zpp3mV

Re: Advanced Media player does not work

Posted: Sun Apr 12, 2020 12:28 pm
by sv.adm
I see from your screenshot your issue is with Advanced Media Player for Cygnet. These forums are for Alive. For Cygnet issues, EEG Info or BeeMedic handles all Cygnet related support.

When you opened Firefox, did you then open Netflix in Firefox, and watch a movie? That's required. You should try installing Firefox again, then immediately logging in to Netflix in that version of Firefox you just installed and watching a movie for a few seconds. If this doesn't help, please contact BeeMedic, and if that doesn't work, contact me at [email protected] for remote troubleshooting.