An error message

[Mordavid]

After loading the program I get the error message:

the application or dll c:\windows\d3dim700.dll is not a valid windows image. please check this against your installation diskette.

How do I fix this issue?

[Ryan Deluz]

Hi,

That is not a file that Alive installs, its just a required Windows dll that Windows should have. Can you please send an image of the error message, and explain when it shows that?

Thanks,

Ryan

[Mordavid]

I couldn't take a picture of the screen but I get it just after starting up the software, before I get the first screen.

[Ryan Deluz]

Does any other software produce this issue? I see online that this can be a symptom of viruses or malware. Scan your system with some virus protection program and let me know how it goes. I don't believe this issue is specific to Alive, but Alive does require D3D to run. What version of Windows are you using?