Last time we had trouble with the finger sensors, your Somantic support advised me that i should install the IOM drivers, which I did - so that the little green butterfly was active & running in the background. Under the butterfly Icon there is a option to show device status, which I used to che...

We have recently purchased a new set of finger senors since our original set died after a long duration. This new set is only about 3 months old but is now not registering when Alive is running. I have updated to version 1.8.4 and when I use the "Device Status" in the IOM settings i can se...