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Multiple computers

Posted: Wed Sep 14, 2011 4:16 am
by rexall
Wed 14 Sep 2011, 11:14 am

Good Morning,

Quick question. As there is a computer code and pretty tight security, I assume that Alive! can only be used on one computer at a time? If so, is another license for one other computer the same price as the first license?

Thanks.

Rex
Khon Kaen, Thailand
[email protected]

Re: Multiple computers

Posted: Mon Oct 10, 2011 9:30 am
by Ryan Deluz
Hi Rex,

If you want to use Alive on more than 1 computer at a time you need to purchase another Alive license. Additional licenses are the same price, but if you wish to purchase 5 or more at a time there will be a significant discount.

Best,

Ryan Deluz

Re: Multiple computers

Posted: Sun Jun 24, 2012 4:42 am
by kowabungadude
I have a problem....(several actually!). I just got the emWave2 and downloaded the Alive! demo to try. I own 2 old laptops and 1 REALLY old desktop. I would expect any of the 3 may fail the day I install the program after I buy it. If I buy and need to get another computer due to the failure of my existing computer, do I have to REPURCHASE another license? Being a disabled USMC Combat Veteran, my tiny pension is strained a lot already. Luckily for me, HeartMath found out about my need and got me my new unit for a large discount as they REALLY support the folks who have paid the price in the military. But if I buy this Alive! and then my computer I choose to install it on dies, it may darn well kill ME along with it! Please let me know what options I have before I goof up? Thanks,
Mike in Oceanside

Re: Multiple computers

Posted: Sun Jun 24, 2012 9:26 am
by Ryan Deluz
Hi Mike,

No, if your computer fails you don't need to purchase a new computer. It is best if you can remove the registration, before the computer is completely unable to turn on, but if you have a new registration of Alive, and install it on a computer that then fails, you already have 2 additional backup registrations possible. If you were to install it on 3 computers, and they were to all fail so completely that you could register, but than not remove the registration on 3 computers which all died at the same time, we might consider that suspicious ;) In general, we grant requests for additional unlocks due to failed computers as needed.

Best,

Ryan

Re: Multiple computers

Posted: Sun Jun 24, 2012 1:32 pm
by kowabungadude
Thank you Ryan,

I would only put it on 1 laptop & my desktop. As I become more disabled I more & more use a laptop in a wheelchair so POSSIBLY would only use the single laptop? Have to save pension $$$ for the $150.00 emWave software before I can even worry about where to get laptop money.... :oops: Never expected to become so disabled so soon in life but this software helps with my pain management more than medication the USMC gives! You can't know what a value it is for Veterans,
Mike

Re: Multiple computers

Posted: Sun Jun 24, 2012 1:35 pm
by Ryan Deluz
Hi Mike,

I'm so glad to hear your report that this is helping you so much!

All the best,

Ryan